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Contact Us

Holiday Hours

CHRISTMAS

We will be closed on Christmas Day (December 25). Any orders placed after 1:00 pm CST on Friday, December 22 will be processed on Tuesday, December 26.

NEW YEAR'S

We will be closed on New Year's Day (January 1). Any orders placed after 1:00 pm CST on Friday, December 29 will be processed on Tuesday, January 2.


Phone

(713) 861-3400

Customer Service Hours:
Monday–Friday: 10 am–3 pm CST

You can still reach us via LiveChat or email throughout the day on Friday!

Live Chat

You can use the Live Chat popup located in the bottom right corner. "Chat Now" will be shown when we are available for live chat. During off hours, you can leave a message, and we'll reply on the same day or next business day.

E-mail

Our customer service team answers e-mails the same day or next business day.
customerservice@partylights.com


Warehouse

*** NEW ADDRESS ***
8990 Park West Drive, Unit B2
Houston, TX 77063

Warehouse Pickup Hours:
Monday–Friday, 10 am–3 pm CST

Call (713) 861-3400 to arrange pickup.
Applies only to previously placed orders; orders cannot be placed at the warehouse.

Mail

All returns should be shipped to:

Attn: Returns
PartyLights.com
8990 Park West Drive, Unit B2
Houston, TX 77063

See our Returns page for complete details.

Fax

(713) 861-3402

Printed order forms can be sent via fax. See our Order Form page for complete details.

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